Ghost of Yōtei

Shipping Policy

At Lynx Technologies, we are committed to delivering your orders safely, promptly, and efficiently. Please review our shipping policy to understand our processes and expectations.

Shipping Coverage

We proudly ship nationwide across Zimbabwe.

Processing Time

Orders are processed within 1–7 business days after payment confirmation before 16:30pm. Please note that orders placed on Sundays or after opening hours will be processed on the next business day. Depending on origin and destination, a further delay of up to 24 hours may be experienced on deliveries to outlying areas.

Delivery Time

• Standard Delivery: Estimated delivery within 1–7 business days.
• Delivery with Harare: Estimated delivery within 1–7 business days.
• Delivery times may vary depending on your location and chosen shipping method.
• We deliver from Monday to Saturday from 08:00am to 16:30pm to both business and residential addresses.

Delivery Costs

Delivery fees are calculated at checkout based on the weight, size, number of items and destination of your order. Deliveries outside of Harare  attract a delivery fee of up to $15 per item depending the delivery service or courier service used. You can request a flexible delivery quote at checkout. Within Harare delivery is FREE! Customers are also free to come through for in-store pickups.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package in real time.

Delivery Issues

• If your package is delayed, incorrect, lost, or arrives damaged, please contact us immediately at sales@lynxtech.co.zw ; sales@lynxtechzw.com or +263 719 775 291. We will assist you in resolving the issue promptly.
• Ensure the shipping address provided is accurate and complete. We cannot be held responsible for packages delivered to incorrect addresses due to customer error however a confirmation is made on every delivery using contact details you provide.

• We will notify you of a dispatch before delivery to confirm goods can be received at the specified delivery address at the scheduled time.

Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy.